anxiety, career, community, coworkers, information, joy, reading, strangers

Balance.. and working

Not surprisingly, this is not the first time I’m writing about balance. People with anxiety know that balance is essential to avoid spinning out into spirals. I knew August would be tough, work-wise, because I accepted a lot of extra night/weekend shifts at the library. I just counted, and I worked 39 shifts over the course of the month (aka going from full-time job to part-time job multiple times, plus the beloved weekend shifts). Sometimes when I’m in self-pitying moods, I think I work a second job because I like to whine and tell everyone how hard I work. I have to remind myself that in reality, I love both my jobs, and up until recently I haven’t really had that much other stuff going on that I would rather be doing.

I know I did it to myself. I overcommitted, thinking it would balance itself out with the fact that I didn’t really work at the library in June. And now that August is over, maybe balance is achieved! The extra income is nice, and for every customer who makes my skin crawl, there is an equal if not greater than pleasant customer who knows my name or otherwise warms my heart.

And so without further ado, picture the following scenarios (presented in a glorified list). One bad for one good.. or maybe the scales tip slightly toward the pleasant.

Bad: when on the third day of working 5-9 after working 8:30-4:30, a guy who feels he is your friend (he is not) lets his young child continue on his way out (to dick around and be generally unsupervised) in order to tell you a longwinded tale of who from church asked him to look up the lyrics and sheet music (you don’t care), after you have already spent at least 15 minutes of your life helping him find this sheet music and him asking if he can just take a photo of it and print it and you say no, that is a copyright violation so he needs to buy it and he asks you to buy it and he can pay you and you say no while silently begging him to walk away and instead, like you hoped he wouldn’t but knew he would, he tells you what religion he is and asks you about yours. You wonder why people still think this is appropriate to ask someone who is on the clock at their job. Thankfully, he only guesses, and does not do so correctly, and then he leaves.

Good: when a high schooler who you knew as an awkward seventh grader walks towards you at the desk and greets you by name even though you haven’t worked at his school for two years, and generally teens don’t A) remember you or B) approach you even if they do. You talk to him about his favorite teachers from the last year and you think about the difference between a seventh grader and a tenth grader and how crazy that that difference happens in just over two years.

Bad: when people uncomfortable with technology call in to ask how to use the technology, and get confused and angry at you when you tell them the proper buttons to press, and they have to hang up to perform the action because they are trying to do it on their phone. You wonder why these people don’t come into the library to ask when you know they are otherwise capable of leaving their homes.

Good: when you help the upbeat youngish dad who works at the wine store use Adobe Acrobat (the fancy kind) to edit his visa application to visit China, and he is so effusively appreciative the day of, plus when you are working next, he returns and tells you he had his in-person interview at the consulate and everything is IN and approved and thanks you again, and smiles even bigger whenever he sees you in the wine store or he is in the library, like you are acquaintance-friends (you are!).

Bad: when customers overhear, misunderstand, and jump into your conversations with other customers, resulting in lengthy, factually inaccurate conversations you attempt to thwart but continue nevertheless about parking validation, or how to download ebooks, or any number of topics that you know you and your colleagues will have to set right, one person at a time.

Good: speaking of setting things right, you get the opportunity to give that woman the correct information about smartphone-less Uber, despite your still wondering why she thinks it will be different than a traditional taxi service, but you also give her some resources for concierge services that may help her get errands done.

Good: when an email in the general staff account is from an airline representative who found a library book in the customer lounge and they want to know how to get in touch with the customer to mail it back (bless their heart). Then, a week later, your boss emails you that there is a piece of mail for you and you are baffled until you go in and open it and see that the airline representative has mailed the book to you, and then you go show everyone working the book and use it as evidence that not all people suck and your coworkers view it the same way.

Bad: the sad feeling you get when you are near the smelly people or the people whose brains limit what they can do in the world, people who you help apply for a job on Indeed.com and you have to direct them exactly where to click, and then again to instruct them to click.

Mediocre: you walk back to the desk after walking around at close to find a note that reads “You’re Doing Great!” and you, knowing how few people are in the building at that time of Friday night, wonder whether a coworker or the teen boy you startled by opening the bathroom door just as he was exiting to announce that the library is closing or the guy you just helped with uploading his resume into Indeed left it. You identify that several of these options are more harmless than others. But like, you bring it home because it kind of makes you feel nice, when you think about how this person could have said this to your face but instead chose to write it on a slip of paper.

Great: when a woman comes in and asks you to find a “camp” she and her sister attended in the 1950s when she was 5 and her sister was 8 and after speaking with her a little while, you learn that this took place when their mother had TB, and while she recovered, her young children listened to stories and ran around and made fond memories of their time at camp, and then you find a New York Times article from 1955 (because bless the NYT and their archives) that identifies exactly what this place from 60 years ago that this woman never asked her mother about as an adult and now doesn’t have the option. You discuss that neither of you would ever have known that such a place was called a “preventorium” and you marvel about language and how even medical, scientific vocabularies change so much, much less how these topics are handled and treated. And you print out the article for her, because this is just really fucking cool, and she is from out of town so you never see her again but she asks your name, introduces herself, and tells you she really appreciates it.

So, yes, morale can be low at times, but you decide that there is a kind of expertise in shaking off the weird interactions and starting over with the next person. And there is a special kind of bond when someone really needs something and you’re the one to provide it. And at the very least, there is something extremely human in how people navigate the weird space that is a library, which is to say: community.

books, career, community, coworkers, let it go, librarians

Let It Burn

On the second-most-scenic drive home, there is an empty plot of land where a house burned down. I had my eye on this house for a long while, since I used to live just down the road from it. I had my eye on it because A) it was closer to the road than the other houses, and because it was falling apart, and because it gave me the itch: the feeling I get when I look at a mess that I want to organize–target, acquired. Get rid! This eyesore has got to go! Raze it and start over!

Because it was so on display, I clocked and  every imperfection of the house, from the boarded and broken windows to the caving-in roof, to the decomposing porch. Yes, I wondered why/when its owners had abandoned it, but more than anything I could see it wasn’t helpful.

Whenever long-dormant buildings like this burn down, I assume someone set it on fire. And I certainly don’t blame them. The only thing stopping me from doing so with every dilapidated building I see is the threat of arson charges. There is something cleansing in the removal from the landscape a house that no longer houses. Rather than gradually eroding one board at a time, an event happens to reset. To clear, remove that which is no longer serving its purpose.

—-

My attitude at work, if not my attitude in general, has started to smoke. Historically, I was the student/professional to volunteer for extra responsibilities, to speak up and often and generally help out. At some point during or after grad school, I became jaded and resentful. I would still offer to cover shifts for my coworkers, but I did not put in more work than was strictly necessary.

In preparation for the anniversary of the moon landing, a coworker had created a book list of related topics (space travel, biographies of astronauts, etc.) and as she hustled around talking about her to-do list with the last 30 minutes we were open, I volunteered to help put up her display. Also historically, I love creating book displays, but when I told her this and she told me I could make one literally whenever I felt like it by signing up to do so, I recoiled. Me!?! No. I do not extra-librarian. Not anymore.

This reaction was bratty and entirely based in habit. I paused, I examined my reaction, and determined that I had strayed too far from who I am. I am a person who volunteers. I am a joiner, and a doer of the things. Even if the things are extra-librarian-y. Just because I don’t have the job title doesn’t mean I should reject it.

So I set that attitude up in flames, and don’t you know it, there was an opening to make a book list & display almost immediately. And a new project committee to join (and yes, I took my lunch break from my main job to attend meetings for it). Maybe a lot of work, but worth the reinvestment into my department and my librarian-ity, and the idea that I can be happy and contribute at work.

—-

I remember the day that abandoned house burned down; I couldn’t believe that I happened to take that route that day. Often, I avoid it in the name of expediency; the flat, strip-mall-infested route seems more direct, and in exchange for the red lights and concrete, doesn’t take me past my old apartment with its history. Driving through the faint smoke cloud, I reasoned it had to have burned within the past day. Yellow caution tape surrounded the property. The chimney, brick as it was, was the only recognizable piece still standing. I was overjoyed that it had come down, and curious/excited about the possibility for the site’s future occupants.

With this unwanted, not cared for, not useful structure gone, there is so much space for new creation. It is my hope that as my career smoke clears, I’ll use what serves me to rebuild too.

anxiety, be a better human, books, community, coworkers, depression, empathy, librarians, strangers

Taking books out

Did you know that during summer, people like to read books? Vacations and breaks from school make summertime an especially high-checkout, high-return time, and many titles are in high demand. Since our library doesn’t share with any other library and don’t have a bajillion copies of everything, this tends to mean wait lists: placing holds, and waiting your turn in line.

Waiting is an art, and not all of us are artists.

Last week, all in one day, I encountered three women who did not want to wait. One reason annoyed me. One reason made me laugh. One reason made me sad.

For morale, let’s start with the situation that annoyed me, move to sad and close with happy. One of our adult summer reading categories is graphic novels, since they are a burgeoning genre and an accessible/inventive mixture of art and literature. I got very excited when a gentleman came in Friday evening asking for a graphic novel, and I recommended my favorite one to him (Hyperbole and a Half by Allie Brosch). He was not overeager to read any graphic novel, so I hoped this one would at least make him smile, as it did for me–even though it is about the author’s struggles with anxiety, depression, and adulting. *

The following day, the woman in question approached me looking for a graphic novel recommendation, and I explained that some of my favorites were already checked out, but she should definitely consider putting them on hold. She flatly refused. Her tone told me she wanted to be able to take this book out TODAY. NOW.

Though I understand how exciting it is to hear about and have a title in hand, then take it home immediately and get started, when people straight out refuse to place holds, I get miffed. Unless you are leaving for vacation tomorrow, why can’t you wait? Logistically, with some titles (looking at you, Becoming by Michelle Obama), if you don’t place a hold and instead wait to serendipitously find it on the shelf one day, you will NEVER GET THE BOOK. EVERYONE ELSE IS BEING SMART AND PLACING HOLDS AND THE HOLDS CONTINUE ON AND ON INTO PERPETUITY.

Screen Shot 2019-07-13 at 11.56.37 AM

I digress. To summarize: she left empty-handed with several titles (including Sarah’s Scribblesalso checked out), and I sent my recurring plea back out into the universe that people will understand that libraries are a place for sharing.

The incident that made me sad was that a feeble elderly woman asked me to recommend several books for her. We exhausted the large print selection, and she had a lot of trouble hearing in addition to her sight. She had taken a bus to get to us (when I know of at least 10 libraries closer to her) and I still don’t understand why. Because, when I told her that we could place holds for titles currently checked out, she told me she didn’t have a library card. I told her multiple times that she is still welcome to use the books in the library, but that she couldn’t take them home. Because of her hearing, and because of her apparent mental state, I feared what would result, and lo and behold my fears were accurate. She filled a canvas tote with about a dozen books, and proceeded to walk out of the gates, setting off the security noise.

She moved slowly, but my colleague caught up to her and had to have the far-too-long, repetitive, awkward conversation reminding/informing her that she could not simply take the books. He patiently told her all about her local library, and copied the spines of the books she had picked out so she had the titles. He stood with her and responded overall in a warm and thoughtful way. Again, I don’t know why she had it in her head that any library, much less one a 30 minute bus ride from her home, would let her have a bunch of books. She had forgotten what a library is and does, and her deteriorated mental state made me sad, and at the same time made me hope I never forget what a library is for.

The last woman is our local celebrity. At 95 years old, she uses a walker but uses it often. She is easily spotted all around town because of her colorful hair and wardrobe. She currently has it dyed an emerald green with one chunk of magenta, and was rocking a lemon colored shirt. I handed her the book she had asked me to find and immediately went to help someone else. The man I was helping turned to me when we heard the security noise and said “she didn’t check that out!” as we watched her continue through the gates and out the door. I started to go after her, calling her name, but she didn’t hear me (or the security noise) and I decided to let her keep cruising on with her day. I realized I knew exactly what book she had, and her full name…all the info I needed to check the book out to her. I told the man who saw “it’s ok, I know her.”

That made me happy. I love knowing people, and I love even more the idea that if people know you, you can make mistakes and they’ll have your back. Above all, I love this library and community (the good eggs outweigh the jerks)!

*The cover image of this post is from this book, and looking through photos make me seriously doubt that the guy I recommended this to will like it AT ALL. lolol but who knows.

anxiety, coworkers, judgment, meditation, strangers

Doing it myself

One of the perks of working on a university campus, or at least the campus where I work, is a movement to support the wellbeing of employees via meditation! I felt like I had landed in the right place when not one but two (!!) colleagues mentioned that they liked to meditate / the university regularly offers not one but two (!!!!) meditation sessions open to students and employees. I was IN. And then I learned there was a free lunch provided.

Dreams come true.

For the first session, I went with a colleague who showed me the ropes (pointed out where the bathroom and free food were, in that order). Then, the leader asked us to go around the room introducing ourselves and commenting on what abundance means to us. This was prior to Thanksgiving, and that theme was popping up many places, in association with overeating, in association with gratitude for whom and what surrounds us.

I was unaware I would have to speak in front of a group of strangers… There truly is no free lunch. There was a range of tones reflected in people’s comments, from sincere and thoughtful to “lol cookies!” I wondered if anyone else was as nervous putting a short string of words together to say (in this completely nonthreatening and welcoming space). Ultimately, I did what I often do: turned bright crimson and crossed my fingers that I made sense as all the words I had planned to say vanished into the ether as soon as it was my turn and I felt all the eyes in the room shift onto me. I then repeated that process after the meditation, as the leader again had us go around the room and share further comments. Everyone else had such simple, clear and respectable responses, and I felt inadequate based on whatever verbal hodgepodge I spat out, and I assumed that everyone in the room knew I was new and didn’t belong.

I slunk away and hoped they would forget how inarticulate I was by next time. People who meditate are likely not the judgiest of humans, but my anxiety nagged at me even in my happy place.

The actual guided meditation was great. As was the salad. A free meditation class and free food? I knew I had to go back.

The problem was, when the next one rolled around, my colleague couldn’t join. I prefer to enter unknown/uncomfortable situations with a bodyguard/companion. Preferably one with more experience doing what I’m headed into, but a fellow novice will do in a pinch. A warm body is a passable security blanket.

Would I go without her?

I waffled, but thought of that sweet, sweet salad. I hadn’t packed a lunch and didn’t want to spend money… I was going!

And it was great. I walked over on my own under a blue sky, the crisp winter air on my face. The second time around, I was an old hat. I knew the drill. I loaded up on salad and started chatting with the woman sitting next to me. The opening question was easier (what is your favorite part of December?) and again spanned the range of sincere to “lol cookies!” I could answer this one without bumbling.

The second time around, I focused on the meditation (calming) and not the vocal contributions or potential judgment thereof. And I walked back solo through the cold, bringing some zen back to my colleagues.

anxiety, career, community, coworkers, depression, kindness, meditation, writing

Goodbye, library

Subtitle: holy radio silence, Batman!

It has been three months of stress and movement and decision-making, which is my least favorite kind of making. My blog has been silent this whole time because I haven’t wanted to write. Or, I didn’t want to write without knowing the conclusion, but the spark for this post existed a month ago; consider the rest a “here goes!” rather than a definitive resolution/conclusion/tying up of loose ends. There are still so many loose ends. Anyway…

—-

I have heard of family traditions where when they drive away from their house upon moving out, they ceremonially say, “goodbye, house!”

This was not my family’s tradition. We were too busy covering or not covering our emotions, as I don’t think we ever moved out of a house with only positive, looking-forward excitement. There were always reasons to move, but I didn’t like it. I didn’t like change.

I still don’t. But as I provided the last SEVEN YEARS’ worth of addresses for a background check for a new position, I couldn’t even remember one of the eight addresses/apartment number from that time period. For funsies, I took an average of how long I lived in each place (min= 3 months, max= 2 years) for a less-than-ideal 10.25 months.

All this to say: of course, I’m moving again. And this time, I’m moving away from the most consistent “home” and family I have had in my adult life. I have to say “goodbye, library.” More reliable and consistent than any living quarters has been my part-time public library. Though not always perfect (what workplace is?), I have found community and learned so much from this place. I love it there, and no matter how bad a series of days I was having, coming to work there or just stopping in and seeing my colleagues was a source of light and pride. Not only do I love knowing and working with coworkers and customers, I, no joke, am such a nerd that my first thought at the start of the ‘should-I-leave?’ thought process was, “I can’t possibly move; I have so many books on my for-later shelf!” But as we all know, libraries are much more than books. Especially my library.

—-

And, as the case goes when I force myself into plans I’m not ready for, I recognized what I had done super quickly. The move was something I thought I “should” do, not what I wanted to do at that exact moment in time. It had been The Plan, and who am I to amend The Plan? And not surprisingly, the job did not feel like a place I would want to call home. The living situation, absolutely. I am grateful to have such wonderful people who consistently open their homes to me and make me feel welcome and cozy. I love my family, and don’t like disappointing them.

But I don’t love movement for movement’s sake. I needed to move away from my toxic job. I needed to shake myself out of the funk that the job allowed/harbored/caused (depending on how much responsibility I want to claim). But what I’ve learned through meditating is that often when I want to run, it is a means of avoidance. Resistance. And resistance is futile. It is futile to resist negativity, because ‘wherever you go, there you are.’ Unless I address and correct the problems that made me unhappy in the first place, I will carry that negativity and unhappiness wherever I move. As a wise person told me, sometimes I need to stay still and work through “it” rather than trying to leave “it” behind.

So, I did end up saying goodbye to one library. I probably should (should-ing all over myself) have made that move much sooner, in order to support healthy boundaries and surround myself with people who inspire me and help me grow instead of the opposite. But I have spent almost every day this week at my happy place library, or in the company of the wonderful people who work there. They have invited me to book and writing events, and urged me to keep writing. They, as well as my tribe at home, have encouraged me about the job search and stated that above all, they want me to be happy and do what’s best for me. And that community, support and love from both places is more than I can ask for, especially when I lose trust in my decision-making and ability to know what is best for me.

My priority is to rebuild my career confidence (and confidence in general?), and to find a place where I will like what I do on a daily basis. This also means doing more things I like and that are good for me like meditating, writing, exercising, engaging with new people and experiences… all those things that bolster my strength to face and work through anxiety. Somewhere in the stress of decision-making and planning a move, many of those intentions fell by the wayside. Having anxiety requires constant vigilance! Being mindful means making a habit of noticing what my emotions are doing, and reconnecting to my body and the world outside myself. Like in one of my favorite Curious George quotations, for me, it is so easy to forget.

Unlike Curious George, this story doesn’t have a pleasing ending yet. But I do promise to be more present for all the people close to my heart, whether geographically or figuratively.

anxiety, be a better human, books, coworkers, librarians, meditation, talking

Balance.. and quitting

I just finished a book I checked out in June. (I know, I know, I rag on others for their excessive renewals. But I wasn’t done! And I have the hookup for renewals!)

I remember fondly the day I checked this book out. It was a weekday afternoon, and I had just gotten sushi for lunch with my friend and coworker. She returned to work, and I told another coworker I was there to pick up the book waiting for me on the hold shelf. Because we are book people, she was interested: what book was it!? Her unasked questions, I know well: was it new? Was it a novel or nonfiction? Should she know about it?

The gleam in her eye turned to laughter when I showed her: a random, nondescript, nonexciting book published in 1992 about Kundalini yoga practice. I was the only one excited about this book. And I wasn’t even that excited. After all, it took me a while to start, and a whiiiile to complete.

This is partly an effect of reading multiple books at a time: sometimes it takes me ages to finish a physical book. Audiobooks zip by. But turning the actual pages takes time (especially since I check out too many at once). Staring at my giant pile of library books, topped by books people have loaned me, it becomes harder to get through books that don’t hook me right away.. or lag in the middle.. or ones that I set aside in order to read something else.. It’s summer, so I’m giving myself a break on how much time it takes to complete my ever-replenishing piles! I’m out doing summery activities and not reading as much! I gave myself permission a couple weeks to not post a blog (mini-quitting).

And when I am reading, I want to enjoy it. As good as Just Mercy is, it is also about people wrongfully convicted and their prison stories. As far as I’m concerned, we are on a break. I’ll return to it eventually, but it wasn’t what I needed right now. As interested as I was in Infectious Madness, there is only so much research I can plod through before I say I GET IT I GET OK OK OK. It is interesting–in some cases, various psychiatric disorders can be brought about by bacteria, but there were just. so. many. pages. I gave myself permission to quit after dutifully reading half of it.

But the 1992 Kundalini book, I would not allow myself to give up. I needed to read it. No matter how farfetched and ridiculous it sounded. Even if it meant I stopped and started and stopped and started. This form of yoga/meditation, based entirely on chakras (energies) and the vibrational effects of various sounds, is woo-woo and far out and yet, all I know is that I leave classes in a better, more balanced mood. (That is why I like it so much.) Actual words I spoke to other drivers after class today: “you’re so silly!” and “hello, traffic! I am prepared for you!” It’s weird. Weirdly positive. Especially compared to the expletives that usually make up my communication with fellow roadmates.

Since I can’t always get to class, I read this book and can do more of the breathing exercises and movements at home (once I get over how weird it feels to do them by myself; somehow it is more natural in a group). Kundalini (movement/meditation), combined with exercise, nature and connection to others are what keep me from falling back into the everyday rut of anxiety and negativity. Even so, I can still slip into those habits within hours of working out, or another positive experience of some kind. I need to build and use my anti-anxiety toolkit, using whichever methods give me success, as weird as they may be. There is no quitting in anxiety–on either end.

books, bookstores, community, coworkers, kindness, librarians, lists, strangers

All in a day’s work / when to call 911

I love my part-time job. It is a bustling public library, and this Saturday there were hardly any open seats to be found. I did not mess up/misinform anyone, and I fully remembered passwords and phone numbers! It was overall a great day full of happy customers, right up until someone had to call the police.

Here is a lengthy list of customers I encountered. It is a lengthy list instead of actual paragraphs because I am lazy.

  • a young gentleman about 8 years old just approached the desk, his eager expression paired with a precocious personality, capped off (hehe) with a safari hat. He was returning a library card he found on the ground outside. As my colleague was calling its new owner (she just got the card today), I recognized walking by me the young man from The Ones Who Call, though his red hair has darkened a fair amount since last I saw him.
  • guy who taught me and another 20-something coworker how to change typewriter ribbons (also the only customer who uses floppy-disk reader)
  • guy who chatted me up for an uncomfortably long time and when he learned I worked at a school, wanted me to tutor his daughter (same guy who keeps newspapers for 4 hours inconsiderately)
  • old guy lawyer who wants me to tutor him in “computers” because I showed him how to get a DVD to play. (Hint: by not having a broken DVD drive, and inserting the DVD.)
  • phone calls, all answered by separate people who remarked about bad connection where we couldn’t hear the customer (x4, very annoying) and when the call finally came through, the coworker who answered knew the woman and talked to her for some time. She was calling for a James Patterson book, and spoke at length with my colleague because her husband has recently died. If I had answered the phone, I wouldn’t have known her or his name–but my colleague did, and shared with her her remembrance of his daily library ritual for 8 years as he picked up her books. She told me we started shipping the books home two years ago, so she hadn’t seen him. She felt for the customer. This coworker is a sweet, gentle lady who once gave me a shirt she bought for her daughter because she “bought it for my daughter at the outlets, she doesn’t want it, but I know it will look good on you!”
  • lady caller who asked if we have scanners: yes! How much do they cost? Nothing! Thanked me profusely when she came in.
  • spotted from across the floor two teen girls trying to eat a croissant (the flakiest of the foods are generally frowned upon, as the signage indicates). One was looking directly at me, head lowered in the international sign of trying-not-to-get-caught, which is the opposite of furtive. Busted. Maintaining the eye contact, she re-bagged the croissant.
  • sweet lady who is in here all the time but doesn’t have a card with us asked for a new true crime book about that athlete who murdered someone also by James Patterson (this guy has eleventy million ghost writers and produces eleventeen billion books a year), and because she couldn’t check it out, she wanted to know how much the book would cost her. I told her how much it would be at the local independent bookstore, and then how much on Barnes & Noble, then Amazon. She thought that a lower price at BN meant maybe it wasn’t selling well. I explained how bestselling authors’ books go directly to the bestseller’s promotional price in the hopes that more people will buy them. Myth busted.
  • gentleman in his late 70s who is friendly with most of the staff. (Long ago, before I was close with him, I helped him print out his legal documents for end-of-life wishes.) Yesterday he wanted to make plans for his out of town guests visiting for Memorial Day weekend and asked for my help in museum-planning.
  • teen I used to see every day when I worked in Youth Services was surprised (or feigning it for the benefit of his girlfriend and her friend) that I remembered his name. He now has a rap name, and the friend had never heard his real name before I said it.
  • lady called asking how to checkout an ebook. She learned that even ebooks have waiting lists / can only be checked out to one person at a time
  • middle-aged woman who asked for help with ebooks, and then for a book recommendation. She was looking for something quick to read, because she had been reading such heavy books–or maybe something funny, preferably fiction. Since I’m only here one day per month and don’t get to recommend books at my full-time job, I LIVE for this question, and her desired genres match up with mine, making her my new best customer. I told her books you’ve already heard of if you read my blog: Vacationland – John Hodgman; One Day We’ll All Be Dead and None of This Will Matter – Scaachi Koul; Little Fires Everywhere – Celeste Ng; Big Little Lies – Liane Moriarty; My Life with Bob – Pamela Paul
  • Note: little girls being dragged out of the library by their fathers while protesting in French are infinitely cuter than the ones screaming and crying in English.
And then there was our building monitor, who delightedly relayed a tale from the previous night, where a lady who calls to make study room reservations (we don’t take them over the phone, but she evidently badgers) thought the library was the next Starbucks because she was asked not to have coffee near the computers. She got confrontational with him and called 911. As in the case with Starbucks, calling 911 IS NOT AN ACCEPTABLE THING TO DO IN THIS SITUATION. (If you have a grievance with/are being actually harassed by someone, at least google the phone number for the local police, bypassing the EMERGENCY CALL LINE. Because that is for EMERGENCIES.) After calling 911, she apparently couldn’t stand being in the same room as the building monitor, and walked to police station… Leaving my colleague at the library to laugh with the police when they showed up.

Here are some acceptable reasons to call 911: when you hear a loud CRACK coming from our lobby because a 91-year-old lady fell and hit her head on the marble floor. When this happened, I thought she had to be dead, and I didn’t want to be the one to investigate, nor to call 911. When she realized I was paralyzed by fear of this lady dying on our floor, my coworker called and handled the emergency team’s questions. The ambulance came quickly. She did not die on our floor, was only briefly knocked out, and actually walked out of her own accord. Waved the EMTs away.

And then yesterday, two girls were not at the library any longer when one’s mom arrived to pick her up. She spent 30 minutes combing the library for her ten year old who may have walked home with her friend. Then, and only after I made two announcements on the speakers asking for her daughter by name, she called the police. This was fully warranted, but I had many questions.

Did she have the phone number for the playmate’s parents, and a call to them could have put her fears to rest? Also, why do parents continue to think the library is a babysitter? We cannot watch your children for you. There is too much else going on. I hope that these little girls walked safely home, that the mother will forever after communicate with people responsible for her child, and that the daughter is embarrassed and grounded so she doesn’t break plans with her mom ever again.

 

It has been more than three years now since I started working here, and this blue-sky, warmish weather day has made me see how many connections I have made in this town. I’m thankful for my smart, supportive, talented coworkers, and thankful I can work here even as rarely as I do. It is one of two jobs that I have worked at for longer than one year. Of course, it isn’t perfect, but it’s busy, full of (mostly) good people. To love this library is to love informing, sharing with and belonging to the community I’m a part of.